I always try to be patient when locally hired staff that comes to our house to do repairs and maintenance. Often these guys have limited English skills or such heavy accents that I can't really understand them, but then they are hired to fix things not carry on a conversation with me. I have known FS personnel in the past that were rude, impatient, and even condescending then they wondered why they had such a hard time getting things fixed when things went wrong. DUH! I try hard not to be the ugly American when dealing with these guys, I really do.
4 days ago